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It wasn't by choice that Mary Lou Novak called ADT Security Services on Jan. 13 and asked to cancel her home security system. The Plainfield resident had been an ADT customer for almost 13 years and had always liked the service, but money was tight....
Tags: Human Interest, Consumers
Kids can be hard on their band instruments. School districts can be even harder on the people who repair the instruments. Since summer 2010, Sue Williams has fixed musical instruments broken by students in the Gary Community School Corp. —...
It was during a visit to his mother's home in New Mexico last summer that Timothy Reddinger found his grandmother's set of fine china. His mother was downsizing and offered to give him the extravagant dinnerware. Reddinger was thrilled. The century-...
Tags: China, Shipping Service
It was late in the evening of Nov. 30 when Michael Plantz realized his license plates were set to expire the next morning. Hoping to ward off a ticket, the Edgewater neighborhood resident logged on to the Illinois secretary of state website and...
Tags: Crime, Law and Justice, Punishment, Edgewater, Fines, Judges
Christmas has finally arrived for 12-year-old Lauren Villano, or at least the dinosaur skeleton portion of the holiday. The Berwyn girl can thank her grandfather's persistence for the prehistoric gift. Brian Sternberg said that when he ordered the 3-...
Tags: Holidays, Cyber Monday, Consumers, Religious Festivals
As is often the case in life, timing is everything. For Anthony Latronica, it was also expensive. On Nov. 3, the West Town resident parked his car on North Avenue near Wells Street and walked to the nearest parking meter to pay. His wife put her...
When she called for an ambulance July 9, 2011, Jane Love feared she was having a heart attack. A city of Chicago emergency crew responded immediately and transported her to Northwestern Memorial Hospital. The care, Love said, was amazing. The city...
Through diet and exercise, Patrick Antos shed 160 pounds in 2007. And the Hawthorn Woods resident has kept it off. The new, leaner Antos is literally half the weight he once was. At his heaviest, he tipped the scales at 360 pounds. Now he's a svelte...
Despite Chicago's unseasonably warm winter, Danuta Lenckos knows cold days lie ahead. And colder days mean higher heating bills. In December, the 89-year-old Hegewisch neighborhood resident went to her local community center and applied for assistance...
When he purchased the Lowe's gift card in March 2011, Jesse Houk thought it was an incredible deal. The home improvement chain had a special in which it would add 10 percent to any card purchased — roughly the equivalent of sales tax. It...
Every year at about this time, I get on my What's Your Problem? soapbox and deliver a batch of consumer resolutions. To keep this annual tradition from becoming, ahem, stale, I asked friends of the Problem Solver's Facebook page to help out this year....
Tags: Media Industry, Social Media, Consumers
The Bears' season might have fizzled toward the end, but it finally paid off for fan Chuck Lesnik. The season ticket holder from Naperville, featured in the Dec. 2 column, sold his two seats to the Nov. 25 game against Minnesota for $325 apiece...
Jan 31, 2013 |Column| Chicago Tribune
Dec 16, 2012 |Column| Chicago Tribune
Feb 7, 2013 |Column| Chicago Tribune
Feb 5, 2013 |Column| Chicago Tribune
Jan 24, 2013 |Column| Chicago Tribune
Jan 20, 2013 |Column| Chicago Tribune
Jan 10, 2013 |Column| Chicago Tribune
Dec 18, 2012 |Column| Chicago Tribune
Jan 6, 2013 |Column| Chicago Tribune
Dec 13, 2012 |Column| Chicago Tribune
Jan 1, 2013 |Column| Chicago Tribune
Dec 27, 2012 |Column| Chicago Tribune
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