Highlights
Jon Yates was born and raised in Ames, Iowa, where he spent six years as a stock boy and bagger for the Hy Vee grocery store chain. In college, he placed third in the Southeast Iowa Regional Grocery Bagging Contest.
He graduated from the University of Iowa in 1992 with a degree in journalism and history, and the following year became a reporter at the Iowa City Press-Citizen. He later worked for the Palm Springs Desert Sun and the Nashville Tennessean, before joining the Chicago Tribune in 2000 as a general assignment reporter.
He started the What's Your Problem? column in 2005. It appears on Wednesdays and Sundays.
He lives in Oak Park with his wife, daughter, son...
He graduated from the University of Iowa in 1992 with a degree in journalism and history, and the following year became a reporter at the Iowa City Press-Citizen. He later worked for the Palm Springs Desert Sun and the Nashville Tennessean, before joining the Chicago Tribune in 2000 as a general assignment reporter.
He started the What's Your Problem? column in 2005. It appears on Wednesdays and Sundays.
He lives in Oak Park with his wife, daughter, son...
Jon Yates was born and raised in Ames, Iowa, where he spent six years as a stock boy and bagger for the Hy Vee grocery store chain. In college, he placed third in the Southeast Iowa Regional Grocery Bagging Contest.
He graduated from the University of Iowa in 1992 with a degree in journalism and history, and the following year became a reporter at the Iowa City Press-Citizen. He later worked for the Palm Springs Desert Sun and the Nashville Tennessean, before joining the Chicago Tribune in 2000 as a general assignment reporter.
He started the What's Your Problem? column in 2005. It appears on Wednesdays and Sundays.
He lives in Oak Park with his wife, daughter, son and their 75-pound mutt.
He graduated from the University of Iowa in 1992 with a degree in journalism and history, and the following year became a reporter at the Iowa City Press-Citizen. He later worked for the Palm Springs Desert Sun and the Nashville Tennessean, before joining the Chicago Tribune in 2000 as a general assignment reporter.
He started the What's Your Problem? column in 2005. It appears on Wednesdays and Sundays.
He lives in Oak Park with his wife, daughter, son and their 75-pound mutt.
Displaying items 1-12 of 86
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Problem Solver: Infant's helmet leads to insurance battle
Rachel DaVanti was born happy and seemingly healthy, along with her twin sister, Nicole, in April 2010.
Rachel's parents noticed right away that when she was placed in her crib, she always looked to the left.
They thought it was cute.
"I thought she...Tags: Wrigleyville, Health, Hospitals and Clinics, Chicago Tribune Columnists, Economy, Business and Finance
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Problem Solver: There's a fly in my soup and other gross emails
The email was marked "urgent," the little red exclamation point next to the sender's name a not-so-subtle plea that the problem at hand required my immediate attention. I opened it promptly. The writer proceeded to tell me, in stomach-churning detail,...
Tags: Facebook, Google Inc., Chicago Tribune Columnists, Chicago Restaurants
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Problem Solver: Reader reaches out to robbery victim
Police still haven't found the man who robbed Keyona Denton at gunpoint, but the Near South Side resident has found her knight in shining armor. Denton, who was featured in the April 29 column, was held up in the parking lot outside her apartment by a...
Tags: Lake Forest, Theft, Near South Side, Economy, Business and Finance, Criminals
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Problem Solver: Fraudulent iPad charge causes iHeadache
The first two charges were insignificant — 68 cents and $1 — apparently small tests to determine whether the credit card would work. Both charges went through, so the thieves got down to business. Within hours, they had used Sharon...
Tags: Ashburn, FedEx Corporation, Apple iPad, PayPal, Inc.
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Problem Solver: Parking zone mismatch makes for sticky situation
Ald. Robert Fioretti insists he had only the best intentions when he proposed combining the mishmash of nine residential parking zones in the South Loop into four larger zones. The idea was to make parking in the 2nd Ward less confusing and more...
Tags: Services and Shopping, Chicago City Council, Automotive Equipment, South Loop, Chicago Loop
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Problem Solver: Harassing calls upset family
The calls arrived fast and furious, sometimes five or six a day. Initially, the callers asked Lalitha Kikeri if she needed diabetic supplies. The 78-year-old Evanston resident told them no, but that didn't stop her phone from ringing. For months the...
Tags: Computing and Information Technology Industry, Diabetes
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2 Chicago police officers claim they also are victims in bogus-ticket probe
Mark Geinosky was the victim of a mysterious and frustrating vendetta. Someone with access to Chicago Police Department citation books was targeting the Orland Park resident, harassing him with so many bogus parking tickets that he moved his family to...
Tags: Services and Shopping, Theft, Garry McCarthy, Chicago Police Department, Chicago Tribune
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Problem Solver: Tanning bed return leaves customer feeling burned
The month of December was a bit rough for Loralee Clarke. A trip she had scheduled to Florida was canceled unexpectedly, and her kids were away for the holidays. With Christmas fast approaching, the Palatine resident decided she needed something to...
Tags: Cancer, American Express Company, Credit and Debt, Holidays, Economy, Business and Finance
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Problem Solver: Online massage deal a steep hill to climb for buyer who uses a cane
For Catherine Kenney, the deal from online coupon company LivingSocial sounded too good to pass up.
For just $47 she would receive a 70-minute "signature massage" at an Evanston spa.
With a button click, Kenney, who is disabled, bought the massage in...Tags: Personal Service, Chicago Tribune Columnists, Economy, Business and Finance, LivingSocial, Inc., Companies and Corporations
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Problem Solver: After robbery, victim feels ripped off by Sprint
Keyona Denton parked her car near her apartment building and opened the door to retrieve groceries from the back seat. As she grabbed a bag, a box tumbled out. The Near South Side resident bent to pick it up and felt someone push her down. "When I...
Tags: Theft, Near South Side, Credit and Debt, Economy, Business and Finance, Companies and Corporations
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Problem Solver: Dog escapes from PetSmart groomer
King had been to the PetSmart in Wheaton at least a dozen times before, so when his owner, John Bauters, dropped him off for grooming Feb. 13, it seemed like a routine visit.
Bauters handed over King's leash, paid for the dog's bath and haircut, and then...Tags: Wheaton, Health, Chicago Tribune Columnists, Economy, Business and Finance, Parenting
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Problem Solver: Couple restless over sagging mattress
Lane Gordon wouldn't normally spend $2,200 on a mattress set, but the Buffalo Grove resident's back had been hurting from his old bed. So when Gordon and his wife, Marsha, went shopping for a new set at Carson Pirie Scott last April, they decided to...
Tags: Carson Pirie Scott, Credit and Debt, HSBC Holdings plc, The Bon-Ton Stores Inc., Economy, Business and Finance
May 19, 2012
|Column| Chicago Tribune
May 17, 2012
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May 15, 2012
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May 12, 2012
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May 8, 2012
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May 10, 2012
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May 2, 2012
|Story| Chicago Tribune
May 4, 2012
|Column| Chicago Tribune
May 5, 2012
|Column| Chicago Tribune
Apr 28, 2012
|Column| Chicago Tribune
Apr 7, 2012
|Column| Chicago Tribune
Apr 10, 2012
|Column| Chicago Tribune
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